Click and Collect
Have you had a good experience with Click and Collect? I've converted to getting everything delivered.
ABOUT NOTHING
If we aren't getting everything delievered these days, we are doing the next best thing; click and collect.
Of course, it is only a matter of time before the click and collect brigade catch up and convert to delivery mode.
How do I know this? Because click and collect, on the most part, should actually be called, Click - 'wait-20-minutes-whilst-I-find-your-order' and Collect. s
This happened to me just recently at a major food shopping outlet. Arrived bang in the middle of our one hour allocated slot, only to wait 15 minutes to get into a designated parking bay. Then, once I had manouvered my small (but lovely) Toyota Aygo into the space, the staff disappeared. We waited another good 6 or 7 minutes (more like a bad 6, or 7 minutes) to be greeted by a dishevvelled member of staff, (who looked more like he wanted to be working at the self-service check-outs than out in the wind and rain), who had a huge pallet of crates, filled to the brim with shopping.
I got outta the car and then realised that they don't bag it for you, you have to do that for yourself. Obviously, so as to keep their costs down. I'm sorry, I mean to save the planet.
One of my friends ordered an electrical item on Click and Collect and when he got there they had no record of his order, despite having a reference number. Only to find out, the email had sent him to the wrong store. Well, even Houston has problems, right?
No, from now on, I am fully converting to get everything delivered mode, with the same gusto as someone who has recently been converted and born again.
Click and Collect is sometimes, utter nonsense.
Rob